Bishop Auckland College has an outstanding track record for employer responsiveness. Our dedicated Business Training Services team is playing a critical role in ensuring we respond quickly and flexibly to the needs of employers.
The College provides a wide range of innovative solutions for a variety of sectors. In supporting the business community the College provides added value to the economic regeneration of the area. Our contribution is measured by the impact of our solutions on the prosperity of the businesses we serve and the achievement of the learners themselves.
Above all, we aim to ensure our employers and their employees receive a return on the investment they have made in Bishop Auckland College.
Our commitment to our employers
- Ensure enquiries are handled efficiently and effectively in a professional and timely manner
- Manage all of our accounts from the outset with a view to establishing a long term relationship built on trust and promises fulfilled
- Provide knowledgeable advice and guidance to support decision making
- Work in partnership with employers to assess and identify business and training needs
- Deliver high quality flexible training and support using only qualified and experienced trainers
- Provide a learning environment that positively promotes equal opportunities
- Offer a risk assessed safe and healthy learning environment
- Regularly review the quality of our service and solutions with both employer and employees to bring about improvement
- Harness a working relationship whereby employers and employees are confident that their feedback will be listened to and acted upon
We expect that employers will:
- Work with us to establish clarity of business need and training need
- Provide employees with the time, resources and the opportunity to succeed
- Provide employees with a risk-assessed safe and healthy learning environment in the workplace
- Provide honest feedback that allows us to improve our offer to them
- Work with us to measure the impact of our solutions on their business and employees